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Returns

Want to start a return? Let us help!

Return Policy

Our return policy is simple - love our products, or send them back in their original unused condition. If at any point in the first 50 days of purchase you decide that you're not 100% satisfied with your new product, return it for a full refund. Fina

Return Product

Before starting a return, make sure your return meets the following conditions:. Returned goods must be in like-new, unused condition with all original Axwell packaging intact. Returns that are scratched, dented, missing parts, or are damaged will no

Receiving Refund

After our Support Team has emailed you your return label, you will receive a tracking number. Track your return and wait for it to reach our warehouse. We will process your return within 7-10 business days after we have inspected it. After we process

Defective Product

Received a damaged or defective product? Contact us at [email protected] immediately with your full name, email, order number (Starts with #ARMR), pictures and/or video of the damages, and a quick note explaining the issue and we will help res

Exchange Product

At this time, we do not offer exchanges by mail. If you would like to exchange your product for something different, contact us for a return label and place another order for the correct merchandise. To start a return, simply contact us with your ful