Our Customer Support Team is available from Monday - Friday (9:00am - 5:00pm EST). Contact us and we'll get back to you within 24-48 hours.

Contact Support

Axwell Help Center

<span id="isPasted" style="font-size:10.5pt;font-family:Arial;color:#1b1c1d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Received a damaged or defective product? Contact us at&#xA0;<a href="mailto:support@axwellwallet.com" style="text-decoration:none;"><span style="font-size:11pt;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">support@axwellwallet.com</a><span style="font-size:10.5pt;font-family:Arial;color:#1b1c1d;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;immediately with your full name, email, order number (Starts with #ARMR), pictures and/or video of the damages, and a quick note explaining the issue and we will help resolve the problem.

Received a damaged or defective product? Contact us at support@axwellwallet.com immediately with your full name, email, order number (Starts with #ARMR), pictures and/or video of the damages, and a quick note explaining the issue and we will help res

Defective Product

Returns

Axwell Wallet Instructions

Armour Wallet Box Set Instructions

Stealth Box Set Instructions

User Manuals

Replacement Parts

Wholesale Inquiries

Axwell Wallet Magnets Explained

RFID Explained

Custom Engraving

Items Out Of Stock

Phone Support

General Information

Placing Order

Change / Cancel Order

Payment Types

Afterpay

Ordering

Track Your Order

Shipping Destinations

Shipping Timelines

U.S. Shipping Fees

International Shipping Fees

Change Shipping Address

Delivered, Not Received

Customs & Import Fees

Refused / Undeliverable Shipments

P.O. Box / APO/FPOs Addresses

Shipping

Return Policy

Return Product

Receiving Refund

Exchange Product

Warranty Policy

Submit Warranty Claim

Covered Under Warranty

Not Covered Under Warranty

Warranty

Discount Codes

Military / First Responder Discount

Corporate / Bulk Discount

Wedding Party Discount

Discounts

Defective ProductUpdated 2 years ago