Axwell Help Center

Axwell Help Center logo
Axwell Help Center logo

All articles

Ordering

Having issues ordering? Let us help!

Placing Order

Simply add the products that you would like to purchase to your cart and proceed to checkout! We do not accept phone or email orders at this time. You can view products you have added to your cart here.

Processing Times

All orders are processed based on item availability and payment approval. Please be aware that during peak times or high volume periods, the availability of products may change while your order is being processed, potentially leading to delays. For m

Pre-Orders

When placing an order for an item listed as a pre-order, you will find the anticipated ship date clearly indicated on the product page. Pre-order items are items that are not yet in stock but are available for purchase ahead of their official release

Change / Cancel Order

In an attempt to fulfill all orders within 1 business day, we are unable to make any edits or modifications to an order once it has been placed. Once an order is placed, our warehouse begins processing it immediately to ensure our customers receive t

Changing Shipping Address

Please note that shipping addresses cannot be modified once an order has been placed. We are only able to ship to the address entered during the original order placement. Our warehouse begins processing orders immediately to ensure prompt delivery, w

Payment Types

We accept PayPal and Afterpay, as well as all major credit cards (Visa, Mastercard, Discover, American Express, JCB, and Diners Club).

Afterpay

What is Afterpay?. Afterpay is a buy now, pay later payment service. It allows us to offer customers the ability to make purchases instantly and then pay for them in four equal payments (made every 2 weeks) without any interest. Place an order with A