🕒 Pre-Order Information

Items listed as pre-order are not yet in stock but are available for purchase in advance of their official release. The estimated ship date for each pre-order item is clearly displayed on the product page.

Payment:
Full payment is collected at the time of checkout, even if the item is not shipping immediately. This guarantees your reservation for the product once it becomes available.

Canceling a Pre-Order:
If you wish to cancel your pre-order before it ships, please contact our Customer Service Team. We’ll be happy to assist with cancellations made before the ship date. Once your order has shipped, cancellations can no longer be processed.

Split Shipments:
If your order includes both in-stock and pre-order items, the in-stock items will ship right away. The pre-order items will be shipped separately as soon as they’re available. You will receive separate shipping confirmations and tracking numbers for each part of your order.

If you have any questions about your pre-order or need support, feel free to reach out to our team. We're here to help.