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General Information

Got general questions? Let us help!

Replacement Parts

Please contact us or email us at [email protected] and include your full name, email, address, phone number, and order number (starts with #ARMR). We will be happy to provide you with a free set of replacement screws or any other parts you req

Wholesale Inquiries

Interested in becoming a retail or distribution partner? We’d love to hear from you!. Contact us with the following information:. Contact details: Full name, address, phone number. Company name. Store type. Website URL. Brands you’ve worked with. Axw

Axwell Wallet Magnets Explained

Will the magnets inside of the Axwell Wallet impact the magnetic strip on my cards inside?. The short answer is absolutely not. The Axwell Team spent two years crafting the Axwell Wallet and testing it hundreds of times to ensure the information stor

RFID Explained

RFID is an acronym for “radio-frequency identification”. It refers to a technology whereby the digital data encoded in RFID tags or smart labels are captured by a reader via radio waves. RFID readers act very similar to barcode readers that you would

Custom Engraving

Unfortunately, we don’t have the capability to custom engrave our products at this time. We suggest you take the product to a local engraver if you are interested in custom engraving.

Items Out Of Stock

Want an item that is out of stock? Don't worry - we will be sure to notify you as soon as it's available again for pre-order. For specific items you are interested in, go directly to the product page and you may enter your phone number to be messaged

Phone Support

Axwell is still a small team and we're not set up to handle high volumes of phone calls at this time. The Axwell brand and company was built online, so our Customer Support Team provides only live chat support and email support between Monday - Frida

Contact Support

Couldn’t find an answer to your question? Reach out to our friendly Support Team by filling out our contact form or email us at [email protected]. If your issue pertains to an order, please include your order number (Starts with #ARMR). Our Su