Axwell Help Center

Axwell Help Center logo
Axwell Help Center logo

All articles

General Information

Got general questions? Let us help!

Replacement Parts

If your Axwell Wallet needs replacement screws or minor parts, we’re here to help. 📩 Please contact us with the following information:. We'll send out a complimentary set of replacement screws or small parts as needed — no charge. If you also need a

Wholesale Inquiries

We’re always looking to partner with exceptional stores, retailers, and distributors who align with our mission of delivering rugged, high-quality everyday carry gear. If you're ready to bring Axwell products to your customers, we'd love to hear from

Axwell Wallet Magnets Explained

Short answer: No — your cards are completely safe. The Axwell Wallet is designed to be tough on everything except your essentials. So you can carry your cards with confidence, knowing they’re protected against both wear and magnetic damage.

RFID Explained

RFID stands for Radio-Frequency Identification — a wireless technology used to transmit data from RFID-enabled cards and tags to nearby scanners. Unlike barcodes, RFID readers don’t need direct line-of-sight to capture information. In fact, they can

Custom Engraving

At this time, Axwell does not offer custom engraving on our wallets or accessories. However, we understand the value of personalization and encourage customers to explore local engraving shops or specialty services if you're interested in customizing

Items Out Of Stock

No worries — we’ve got you covered! If a product you’re eyeing is currently out of stock, you can sign up to be the first to know when it’s available again. Join the Axwell Army to receive exclusive updates, early access to pre-orders, and product la

Phone Support

We’re a small but dedicated team, and while we’re not set up for phone support just yet, we’re always here to help via email and live chat. Axwell was built online, and so is our support team — fully equipped to handle your questions Monday to Friday

Contact Support

Didn’t find the answer you were looking for? Our friendly Support Team is here to help. Reach out to us by filling out our Contact Form or emailing us directly at [email protected]. Order-related question? Be sure to include your order number

Are the copper plates for regular wallets stonewashed and antimicrobial?

Yes, the copper plates we offer for swapping on regular wallets are stonewashed and antimicrobial, just like our full copper wallets. You can expect the same durable, high-quality finish and antimicrobial properties with these replacement plates.

Do you offer any MagSafe-compatible wallets?

Currently, we do not offer any MagSafe-compatible wallets because integrating such technology with our premium metal constructions presents significant challenges. We are committed to ensuring our products meet high standards for durability, practica

How can I swap the cover plates on my wallet?

Our wallets feature interchangeable cover plates that can be easily swapped out to refresh the look without needing to replace the entire wallet. We recommend carrying the wallet in a separate pocket to prevent abrasive wear from keys or knives that

How do I manage the weight of my Stonewashed Copper Wallet?

Our Stonewashed Copper Wallet is unique in the industry and, due to its solid copper construction, it weighs approximately 5.35 oz. If you prefer a lighter option, consider our Aluminum Wallets at 2.60 oz or our Carbon Fiber Wallets at 2.15 oz, offer

What items can I fit into the Coin Tray?

The Coin Tray is designed to accommodate a few keys along with some coins, although it is not ideal for a thicker key fob. For carrying a key fob, our key organizer is recommended to avoid making the wallet overly bulky.