Our Customer Support Team is available from Monday - Friday (9:00am - 5:00pm EST). Contact us and we'll get back to you within 24-48 hours.

Contact Support

Axwell Help Center

<span id="isPasted" style="font-size: 14px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We are proud to offer free standard shipping (5-7 days) on all U.S. orders over $50 USD.&#xA0;<span id="isPasted" style="font-size: 14px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Standard Shipping:<span style="font-size: 14px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;5-7 business days - <span id="isPasted" style="font-size: 14px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">$3-$7 (Free for orders order $50 USD)&#xA0; <span style="font-size: 14px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="color: rgb(48, 48, 48); font-family: Inter, -apple-system, &quot;system-ui&quot;, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(250, 250, 250); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Priority Shipping:&#xA0;2-4 business days - $15 <span style="font-size: 14px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Express Shipping: 1-3 business days - $25

We are proud to offer free standard shipping (5-7 days) on all U.S. orders over $50 USD. Standard Shipping: 5-7 business days - $3-$7 (Free for orders order $50 USD) Priority Shipping: 2-4 business days - $15Express Shipping: 1-3 business days - $25

U.S. Shipping Fees

Shipping

Axwell Wallet Instructions

User Manuals

Replacement Parts

Wholesale Inquiries

Axwell Wallet Magnets Explained

RFID Explained

Custom Engraving

Items Out Of Stock

Phone Support

General Information

Placing Order

Change / Cancel Order

Payment Types

Afterpay

Ordering

Track Your Order

Shipping Destinations

Shipping Timelines

International Shipping Fees

Change Shipping Address

Delivered, Not Received

Customs & Import Fees

Refused / Undeliverable Shipments

P.O. Box / APO/FPOs Addresses

Return Policy

Return Product

Receiving Refund

Defective Product

Exchange Product

Returns

Warranty Policy

Submit Warranty Claim

Covered Under Warranty

Not Covered Under Warranty

Warranty

Discount Codes

Military / First Responder Discount

Corporate / Bulk Discount

Wedding Party Discount

Discounts

U.S. Shipping FeesUpdated 7 months ago