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Submit Warranty ClaimUpdated a year ago

Got something that is broken and needs repair or replacement? Contact us at [email protected] with the following information:

  • Pictures or video of the damaged parts and/or wallet or accessory
  • Short description of your issue
  • Order number
  • First & last name
  • Full address (Street number/name, city, state, postal code)
  • Phone number
  • Email

Note: In order to make a warranty claim, you need to have purchased your Axwell product through our website or one of our authorized resellers. Note: In order to make a warranty claim, you need to have purchased your Axwell product through our website or one of our authorized resellers. We reserve the right to reject any warranty claim if we suspect fraudulent activity or if the product was obtained from an unauthorized seller, including but not limited to Facebook Marketplace and eBay.

Learn more here.

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